Legal Disclaimer

Last updated: 9/7/2026

1. General Information

The information provided by Ordizy on our website and through our SaaS platform is for general informational and operational purposes only. All information on the Site and our platform is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information or features.

2. Platform Role & Restaurant Operations

Any issues related to food quality, food poisoning, hygiene, delivery delays, missing items, or customer disputes are strictly the responsibility of the individual restaurant or tenant using our software. Furthermore, it is the sole responsibility of the restaurant owner to ensure compliance with all local laws, including but not limited to FSSAI guidelines, tax regulations, and labor laws. Ordizy assumes no liability for any operational, health, or legal issues arising from the restaurants utilizing our platform.

3. Professional Advice Disclaimer

Ordizy is a technology provider, not a financial, legal, or accounting advisory service. Our reporting tools, ROI calculators, and analytics features are designed to assist you with restaurant management, but they do not substitute for professional financial or tax advice. Any reliance you place on such information is strictly at your own risk.

4. Availability & Uptime

While we strive for 99.9% uptime, we do not guarantee continuous, uninterrupted, or secure access to our services. Operation of the platform may be interfered with by numerous factors outside of our control (e.g., internet outages, hardware failures, third-party payment gateway issues). We are not liable for any lost revenue, missing orders, or customer dissatisfaction arising from temporary platform unavailability.

5. Third-Party Integrations

Ordizy integrates with third-party providers (such as Razorpay, AWS, etc.). We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any third-party services. Issues arising directly from third-party payment gateways, such as payout delays, are strictly between you and the payment provider.

6. Limitation of Liability

Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or our SaaS platform or reliance on any information provided. Your use of the site and your reliance on any information on the site is solely at your own risk.